Everyone here will have heard of Shein. This company offers on trend fashion and accessories at extremely affordable and low prices. However, is Shein actually legit? Find out in this detailed review below!
We’ve all been targeted by the ads. Seen the summer playsuits. Thought to ourselves…ooh that looks too good to be true. How can a beautiful sundress only cost like $6? Usually, when something seems too good to be true, it probably is.
So maybe, you haven’t ordered anything yet, but desperately want to. So, is Shein legit or not? Can you trust this site, and should you spend your money and enter those card details? The good news is that if you are unsure, and you don’t want to be scammed, we have all the answers for you.
We have tried and tested the brand, and risked our bank accounts online so that you don’t have to! With this guide, we have answered all of the most common questions about Shein, reviewed the products and decided whether it is worth your money or not. So, let’s dive in.
What is Shein?
Shein is a worldwide e-commerce platform that offers womenswear, children’s clothes, accessories, bags, fashion items, men’s clothes and even homeware. The company is Chinese, but mainly targets places such as Europe, America, Australia and the Middle East.
The company is infamous for its low prices, with on trend fashion at extremely cost efficient prices. Where else could you get a stunning floral dress or maxi dress for like $12?! The company, Shein, was founded in 2008 by Chris Xy, and is widely known for its cheap apparel, which is made directly in China and exported all over the world.
Where is Shein based?
Shein is based in Nanjing, China, and is a fast fashion company that manufactures all of the products in factories in China. The company is aimed at Gen Z and millennials, by luring young shoppers with trending items and products similar to the styles of Instagram influencers and Tik Tok creators.
Whilst these products are often the ‘in thing’, keeping up with trends would typically be very expensive, so Shein gets around this with cheap clothing, discount codes and deals. They also upload new products online in their hundreds and have thousands of products in their extensive collection and catalog.
Where does Shein ship orders from?
Although Shein is based in China, they ship orders from multiple warehouses, with some across China, Europe and in the United States.
How long does it take for Shein orders to ship?
How long it takes for your items to ship will depend on the particular items themselves. For instance, some products will be stored in warehouses in the US, in which case your order will be delivered within a week. However, if your items are shipped from China, then it can take a couple of weeks to arrive.
For most items, if you shop online at Shein, the estimated arrival date will be over 3 weeks away. But, you can upgrade to express shipping which is free on orders over $49 to get your items sooner. That being said, there is no guarantee that they will arrive much sooner by weeks, and will probably arrive just a few days sooner instead.
So, if you are ordering from Shein, be prepared to wait, or order weeks in advance to an event or for when you want the clothes to arrive! However, there are sometimes deals on where you can spend $100 or more for free Express Shipping!
Does Shein have a return policy?
This is where the company starts falling into some gray areas. Shein wants to be seen as legit, but there are so many holes in their return policy. For example, if you want to return an item on your first order with Shein, then it will be free. However, any orders made after that will incur a return shipping charge.
A lot of customers feel like this is making people jump through hoops for returns, and it’s likely that most people will not bother to return their items with the high cost of international return shipping.
As customers, we personally do not take well to paying for returning items, as this should be part of the buying process. You cannot try clothes online, so you should be able to return them for free if they are unsuitable. But also, if you have spent $14 on a dress from Shein, you are unlikely to spend $8 returning the items.
In addition to this, some customers have even claimed that they have paid the return fee and sent their items back, and then not even received a refund. There are also a number of complaints about the lack of customer service from Shein.
So, Shein does have a return policy, and you can find return labels in your account under My Orders; all you have to do then is print the label and ship the items back to them. Despite having a return policy, it is not entirely a good one, and it does not seem a reliable one either.
Is Shein safe for shopping online?
With the return policy in question, you may be wondering how legit the company is, and whether you should be inputting your credit card information on the site or not. This was one of the biggest concerns for us when reviewing the company. There seems to be so much conflicting information out there about Shein that it has become something of an enigma.
I’ve personally ordered through Shein and loved the products, but there are also so many articles that claimed credit card details have been duplicated or sensitive information leaked.
Putting credit card information on the internet is kind of like playing with fire, so this is an option that I personally avoided. You can instead use Paypal, as your credit card information is secure, and your purchases are protected by Paypal. Paypal is also great for dealing with issues with online purchases. So, if your items never arrive, Paypal should cover your losses, or rectify the issue with the seller.
So, Is Shein legit?
All of this begs the question: is Shein legit? Well, it seems that it is a legitimate company overall, and your purchases can be protected if you pay through Paypal. The only issue seems to be with the return policy, the quality of the items and the ethics of the company.
Therefore, Shein is legit, but some of the company’s practices and ethics are unconventional and rather suspicious. For instance, you only get a free return on your first order within 40 days of placing it. When you take into consideration how long it takes to arrive, which is sometimes weeks, you can already be past your free return window.
Shein is not a scam, and you can trust that your order will arrive. You just have to keep in mind that it is an extremely discounted site, where the items are made with unethical practices and are of a low quality.
How do I know if my Shein purchase is safe?
There are ways that you can make your Shein purchases safer. For instance, you can use Paypal as your protected payment method and read lots of reviews about the products before purchasing any.
How to shop safely on Shein
If you want to try Shein for yourself, then use some of our handy tips for the best outcome! The best thing you can do is read the reviews of the products before purchasing. We recommend reading reviews with images attached, as you will actually get to see the quality and look of the product instead of the photoshopped, edited image used for the product images on the site.
However, nowadays you can get a lot of paid reviews, which will be fabricated and not trustworthy. So, make sure that the review sounds genuine and legit, and not as if Shein has changed someone’s life with one of their jumpsuits.
You will also want to check the material information. Make sure that you know what kind of quality the product will have, so there are no surprises when it arrives. Most Shein products are not durably made or constructed of the finest materials, so be aware that a lot will be made from cheap, synthetic fibers and fabrics.
Also, try to check out the size charts before purchasing. Shein clothing is not the same as US sizing, so you will need to be wary of measurements, and ensure it will definitely fit you before buying. As you know, the return shipping is no joke, so you have to be sure!
Finally, always look for a promo code. Shein are always running promotions or having deals, so you don’t want to miss out. There are typically promo codes going across the banner at the top of the site, or you will see some on the homepage of the website.
Our Top Shein Clothing Picks For 2021
There are countless of cute items on shein.com. We’ve featured some of our top picks throughout this article, but here are 5 more best-sellers that we’re currently loving!
This criss-cross top has become Tik Tok famous in its own right. The top comes in 20+ colors and started trending because it makes everyone’s bosom look incredible. It’s the perfect night-out top and at $13 per piece, it’s definitely worth the hype.
This cream shacket is the perfect transitional piece that takes you from summer to fall, and winter to spring. It’s oversized and super easy to wear, lending itself to countless outfit combinations. (It’s also available in 6 other colors, if cream isn’t your vibe.)
Faux leather leggings have been in style every fall and winter season for at least 2-3 years, and this year will be no different. If you haven’t yet invested in a brown pair, these stylish faux leather leggings are a great option.
This buffalo plaid coat is another stunning piece for the fall – we’re obsessed!
Bodycon midi dresses are great to wear throughout the year, as there is little you need to do to create an outfit: simply put on the dress, add some accessories and you’re good to go! This rust-colored ribbed sweater dress is particularly beautiful, and goes so well with fall colors!
Frequently Asked Questions
Check out this frequently asked question section for more information on Shein!
Are Shein products good quality?
Yes, and no. Shein products are incredibly inexpensive, and so you can get some really great deals on the website. However, some items are poorly made, whereas others can seem really great when you consider the price.
We would recommend shopping at Shein for basic, everyday and casual clothing. There’s nothing wrong with the clothes, and you can find some great bargains on the Shein website.
Let’s be honest, you cannot expect a dress to be made of silk when it costs $10, so you have to lower your expectations here. The clothing at Shein is low cost because they are low quality and mass-produced.
That being said, if you want to purchase swimwear, nightwear, activewear and casual clothing, then the products truly are a steal, as there is nothing wrong with them. All we are saying is, do not go looking for a very nice, expensive-looking outfit for an event from Shein, as it will probably turn up in a lower grade fabric than you imagined.
For casual, everyday wear, you really cannot go wrong with Shein. Nowhere else will you be able to kit out a whole outfit, from dress to shoes to bag and hair accessories for under $50. So, keep in mind that whilst the prices are so affordable, in some cases, you do pay for what you get!
Are Shein clothes true to size?
It is hard to decide whether Shein clothes are true to size, as some items I have ordered from there have fitted perfectly, whereas others have been a bit off. We would say that around 80% of the clothing at Shein runs on the small side, so you may have to size up to get the best results.
This is why we always recommend that you read reviews before purchasing, as someone else may have ordered the item in your size and can say whether it fits well or not. This can help you make an informed decision on which sizes to buy.
The best thing you can do is look at the Shein size guides. These can help you find your size if you check your measurements. Shein sizing is different from US sizing, so make sure that you check. The size guide button will be on each product page, and has the Check My Size option, too.
Why are Shein clothes so cheap?
Shein clothing is so cheap because it is made in China, and the manufacturing is outsourced to other factories where the labor is cheaper. The company has a reputation for its factories and how the clothing is mass-produced in sweatshops and poor working conditions.
However, the brand has a Social Responsibility page that states that they never engage in child labor or forced labor and that if any partners of the company violate labor laws, they will terminate contracts and report them. Shein also claims to proactively campaign against unethical practices, and fights to end them.
That being said, the company does not divulge where its factories are, only that they are outsourced, so this may be why many people are alarmed or concerned about the manufacturing process, or the ethical background of the products.
Is Shein reliable?
For the most part, we would say that Shein is reliable. It is considered a trusted seller, and is only growing in popularity, so you will not be scammed when using this website.
Some of the clothing is really great, whereas other items are slightly lacking when it comes to quality. However, we always say if it seems too good to be true, then it probably is. If that dress is under $10, don’t expect the world!
Is Shein an ethical company?
No, we would not say that Shein is an ethical company as they have a notorious reputation for unethical practices, such as child labor and sweatshops (which they themselves deny).
Why else would the clothes be so cheap? Despite the poor working conditions of those who make the items, the company has become the fastest growing online fast fashion retailer in the world.
Fast fashion is incredibly harmful to the environment and is the second most polluting industry in the world. So, not only is Shein implementing poor practices and working conditions, it is also harming the planet.
Our Shein Review
Overall, we can say that Shein is legitimate, and is a safe and trustworthy online retailer. Here are the pros and cons of the brand:
- Highly affordable and accessible clothing for women, children, men and has a lot of accessories too
- Free shipping on orders over $49
- Many promo codes and discounts even on already low priced items
- Huge range of clothing, accessories and items to choose from
- Available in range of sizes
- Quality is somewhat poor, and can be inconsistent
- Long shipping times
- Poor return policy
Inconsistent sizing – some items true to size, others not
The Best Additional Shein Lines To Check Out:
Shein also offers Activewear, which is super trendy, and comes in a range of colors and sizes. They look very similar to other popular activewear brands, but the prices are so much cheaper.
However, the fabrics will not be as high quality, but if you are looking for cheap, simple activewear for your walks or jogs in the park, why not try Shein? Just stick to your Gymshark leggings for doing squats at the gym so no one will see your underwear!
Shein also has over 35,000 swimsuits to choose from on their website (wow!), and some of the designs are stunning. There are so many different color options to suit all skin tones and body types. Nowhere else will have such a vast selection of swimsuits!
It can be so hard to find maternity clothes when you are pregnant. Luckily, Shein has a huge range of maternity options for pregnant people, from bike shorts to dresses, lingerie and everything else you can think of.
The good news is that it is also cost efficient, as you do not want to spend hundreds of dollars on clothing that you can only wear whilst pregnant.
Shein also has a Curve and Plus section, which is so important these days. Shein clothes range from XS sizes, and with the Curve section included, goes all the way up to 5XL.
This way, everyone can benefit from their inexpensive trendy fashion. Also, a lot of the clothes are the same as the smaller sizes, rather than a whole new range for Curve and Plus sizes.
4. Shein Kids
Shein is great for kid’s clothes as it is so cheap. Why spend lots of money on clothing that your kids are just going to mess up, tear or damage on their adventures?
Shein has a vast range of children’s clothing, all the way from cute dresses for toddler girls, to sassy slogan tees for boys, to adorable matching mommy and me outfits.
5. Shein Men
Shein also has a men’s section, which is large, but not as large as the women’s section. The Shein menswear is very basic, and has mainly t-shirts, shorts, bathing suits and everyday apparel.
You can find jeans, but they are mostly skinny jeans, or tapered jeans. The clothing can be a little too trendy, so if you like a preppy, clean-cut look, then Shein’s menswear might not be for you.
With that said, you’ll still be able to find some good clothing options for a preppy look, such as the brown shirt we’ve featured above, but to find these, your best bet is to go directly to the men’s workwear section, the basics section or the preppy section.
Conclusion: Is Shein legit?
To conclude, we consider Shein a legit business and a trusted online retailer. The brand is perfect for trendy fashion that is affordable and accessible for all. With a range of sizes from XS to 5XL, Shein really does cater for everyone.
The issue with Shein seems to be the fact that the company is a fast fashion brand, and is not sustainable. In addition, there seems to be problems with the return policy, and many customers complain that Shein is near impossible to get in contact with. So, if you do have a problem with your order, it is likely that you will have to jump through some hoops to get it rectified.
That being said, you do get what you pay for. The products are so cheap that the quality is expected to be a little lower, and it may not look exactly as it was advertised on the website.
Therefore, feel free to shop safely on Shein, just read reviews before you purchase, check out your perfect size with the size guide, and pay with a protected payment method like Paypal. Then, you should not have any issues, and you can enjoy your wallet-friendly purchases!